Shipping policy
Golden Noire: Shipping Policy
Last updated: August 19th, 2026
At Golden Noire, we believe the experience of receiving your jewelry should feel just as special as wearing it. Each order is carefully prepared for shipment, and tracking information is provided so you can follow your piece from dispatch to delivery.
Processing Times
Most in-stock gold and silver pieces are prepared for shipment within 1–2 business days.
Diamond, lab grown diamond, customized, and made to order pieces may require additional processing time. When applicable, the estimated processing timeframe will be noted on the individual product page.
Orders placed on weekends or recognized holidays will begin processing on the next business day.
Once your order has shipped, you will receive an email containing your tracking information.
U.S. Shipping
Delivery time begins after your order has been processed and shipped.
Transit times vary depending on the shipping carrier, destination, and service selected.
Expedited shipping options may be available for eligible orders.
Carrier delays, severe weather, holidays, or other circumstances outside of Golden Noire’s control may occasionally affect delivery times.
Please refer to your tracking information for the most current delivery estimate once your package is in transit.
International Shipping
International delivery times vary by destination and may be affected by customs processing within the destination country.
Please note that international orders may require additional transit time beyond domestic shipments.
Shipping Costs
Golden Noire currently offers a flat-rate shipping fee of $6.95 for U.S. orders.
From time to time, Golden Noire may offer complimentary shipping or other shipping promotions.
Tracking Your Order
Once your order ships, you will receive an email containing your tracking number and available delivery information.
If you have not received a shipping confirmation within the processing timeframe listed for your item, please contact us at support@goldennoireofficial.com.
Lost, Damaged, or Delayed Packages
We want every Golden Noire order to arrive safely.
If your shipment appears to be significantly delayed, lost in transit, or arrives damaged, please contact us at support@goldennoireofficial.com so our team can assist you with the next steps.
If tracking shows that your package was delivered but you are unable to locate it, we recommend checking with household members, neighbors, your building’s package area, and the shipping carrier. You may also contact Golden Noire for additional assistance.
Questions?
For questions regarding your order or shipping, please contact:
support@goldennoireofficial.com
We appreciate you choosing Golden Noire and look forward to delivering something beautiful to you.